Frequently Asked Questions
What is the expected life span of the devices?
All of our lamps and bulbs have a life expectancy of 20,000 hours.
Can the bulb in the lamp be replaced?
Our lamps are not serviceable for parts including the bulb. The lamp has a 20,000 hour life expectancy. We offer a one-year replacement warranty, if for some reason your device should fail within the first year of your purchase.
Can your devices be used Internationally?
Gamma Light Therapy has many customers worldwide that use our devices without issue. Our Lamps have an input voltage of 100-240V. Please keep in mind that all power adapters are standard US sized plugs so you may need to use an adapter to fit the outlet in your country. The bulbs also have a standard US sized base (E26) and you may need to use an adapter for these as well. These may not work with 240v.
Who are you and where are you located?
We are a technology company based out of Pittsburgh, Pennsylvania, USA. Our focus is to provide precision products based on the most current research. We are not doctors and cannot provide any medical advice. We strongly encourage our customers to first contact their primary doctor before implementing any type of light or sound therapy.
How long does shipping take?
All orders ship from our warehouse in Pittsburgh, Pennsylvania, USA. Orders are processed within 1-3 business days of your purchase. The length of time that it takes to receive your order will vary depending on your location.
Are there any promotional codes for discounts?
Please sign up for emails to receive 10% off of your first purchase. We also offer various promotions throughout the year that you will be made aware of by being added to our email list.
Do you have an affiliate program?
Please contact partners@gammalighttherapy.com for more information.
Do you offer wholesale pricing?
Please contact wholesale@gammalighttherapy.com for more information.
How do I make a return?
We offer a 30-day money back return policy. Please contact support@gammalighttherapy.com. For best assistance please provide us with your order number.
What is your warranty policy? How do I register my device for warranty?
We offer a one-year replacement warranty. If any of our devices should fail within one year of purchase we will send you out a replacement device. This warranty covers failure of our devices and does not cover customer damage. Simply contact our customer service at support@gammalighttherapy.com for assistance. Your order number is required to file a warranty claim.
Where can I find more about customer experiences?
Please join our Facebook Gamma Light Therapy Group where you can interact & discuss experiences with other Gamma Light Therapy users. Customer reviews can also be found on each of our product pages.