We’re excited to announce our partnershipwith TrueMed, making it easier than ever to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) when shopping for our products. By using pre-tax dollars, you can potentially save 30-40% on your purchases, depending on your tax bracket. This partnership means you can invest in your health and wellness while enjoying significant tax advantages and reducing your overall costs.

Step-by-Step: Using Your Benefits
Discover how simple it is to save on wellness by using your HSA/FSA funds. Follow these easy steps to ensure a seamless shopping experience and maximize your savings.
1. Add Your Products To The Cart
Make sure all items are marked as “one-time” purchases, as subscription options are currently ineligible for HSA/FSA payment.
2. Avoid Express Checkout Options
To ensure a smooth process, avoid signing into “Shop Pay” or using any express payment methods like Google Pay, Apple Pay, or Shop Pay.
3. Choose TrueMed at Checkout
Select TrueMed as your payment method at checkout to streamline your HSA/FSA purchase.
4. Easy Payment
Use your HSA/FSA card for automatic compliance, or pay with a personal card and follow TrueMed's simple reimbursement instructions.

About TrueMed
TrueMed simplifies the process of using your HSA/FSA funds by ensuring that your purchases meet eligibility requirements for health-related spending. During checkout, TrueMed conducts a quick health survey to confirm that the product is designed to support or improve a specific medical condition. Once approved, you can pay with your HSA/FSA card and enjoy tax-free savings of up to 30-40%. TrueMed handles all compliance paperwork automatically, so you can focus on your wellness journey without worrying about the details.
Frequently Asked Questions
What are Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)?
HSAs and FSAs are tax-advantaged accounts that allow individuals to set aside pre-tax dollars for qualified medical expenses. HSAs are typically linked to high-deductible health plans, and funds can roll over year to year. FSAs are often employer-established, with funds that may expire at the end of the plan year.
How does TrueMed facilitate HSA/FSA purchases?
TrueMed partners with health and wellness brands to enable customers to use their HSA/FSA funds for eligible products. They verify product eligibility and facilitate compliant transactions, ensuring a seamless experience when using your health benefit accounts.
What types of products are eligible for HSA/FSA purchases through TrueMed?
Eligible products are those used to treat, mitigate, or prevent diagnosed medical conditions. TrueMed's verification process during checkout will determine the eligibility of specific products.
Can I use my HSA/FSA card directly for purchases?
Yes, if the product is deemed eligible through TrueMed's verification process, you can use your HSA/FSA card directly at checkout. TrueMed will handle the necessary compliance documentation on your behalf.
What if I prefer to use a personal credit card?
If you choose to pay with a personal credit card, TrueMed will provide you with detailed instructions to seek reimbursement from your HSA/FSA administrator, ensuring you can still benefit from your pre-tax funds.
How long does the eligibility verification take?
The health survey conducted by TrueMed is designed to be quick, typically taking only a few minutes to complete. Approval is usually immediate, allowing you to proceed with your purchase without significant delays.
Is TrueMed available outside the United States?
Currently, TrueMed's services are only available within the United States, as HSA and FSA accounts are U.S.-based health benefit programs.
What happens if my purchase is not approved for HSA/FSA eligibility?
If your purchase does not qualify, TrueMed will inform you, and you may choose to proceed with an alternative payment method or cancel the transaction.
Are there any fees associated with using TrueMed?
TrueMed does not charge customers any additional fees for facilitating HSA/FSA purchases. However, it's advisable to check with your HSA/FSA administrator for any potential fees related to your account.
How does using my HSA/FSA account save me money?
HSA/FSA accounts allow you to use pre-tax dollars for qualified medical expenses, effectively reducing your taxable income and providing savings equivalent to your tax bracket, often resulting in 30-40% savings.
Do I need a prescription to purchase eligible products through TrueMed?
A prescription is not required. TrueMed's health survey during checkout assesses eligibility based on your medical needs, eliminating the need for a separate prescription.
How do I know if my HSA/FSA administrator will approve the purchase?
TrueMed works to ensure compliance with IRS guidelines for eligible medical expenses. However, it's recommended to consult with your HSA/FSA administrator to confirm that specific products are covered under your plan.
Who can I contact for support with TrueMed transactions?
For assistance with TrueMed-related purchases, you can reach out to TrueMed's customer support team at support@truemed.com.

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